Privacy Policy| Dr Earth

This Privacy Policy constitutes a legal agreement.

Company (referred to as either "the Company", “Dr. Earth”, "We", "Us" or "Our" in this Agreement) refers to Save Earth Technologies Limited (Trade Name Dr. Earth), licensed by Abu Dhabi Global Market is committed to respecting your privacy, and this Privacy Policy explains how we use the information collected through your use of Digital Platforms [Digital Platforms refers to https://dr-earth.com & Dr. Earth Mobile App available in App Store (IOS) and Google Play (Android) (“Digital Platforms”)]. The terms of this Privacy Policy will be effective upon your acceptance, by clicking on the “I accept” tab, or by use of the website or Application, and will govern the relationship between you and Dr. Earth. This policy applies to all Digital Platforms owned and operated by the Company. We put forth a lot of effort to keep the data that we collect as safe as possible and use it in a proper way. We have made this commitment because we value your privacy and want you to feel comfortable sharing it with us.

Please read this policy and familiarize yourself with its content.

This Privacy Policy is in compliance with the Federal Decree Law No. 45 of 2021 Regarding the Protection of Personal Data (“Data Protection Law”) and applicable law/regulation which provides a framework to ensure confidentiality and protection of information and privacy of personal data.

Data means an organized or unorganized set of information, facts, concepts, instructions, observations or measurements in the form of numbers, letters, words, symbols, pictures, videos, signals, audio, maps or otherwise, which is interpreted, exchanged or processed by individuals or computers. Data includes information wherever used herein.

Personal Data means any data relating to an identified natural person, or a natural person who can be identified, directly or indirectly, through the linking of data, by reference to an identifier such as his name, voice, picture, identification number, electronic identifier, geographical location, or one or more physical, physiological, cultural or social characteristics. Personal Data includes Sensitive Personal Data and Biometric Data.

Sensitive Personal Data means any information that directly or indirectly reveals a person's race, ethnicity, political or philosophical views, religious beliefs, criminal record, biometric data, or any data related to such person's health such as his physical, psychological, mental, corporal, genetic or sexual state, including any information related to such person's provision with healthcare services that reveal his health condition.

Biometric Data means any Personal Data resulting from specific technical Processing relating to the physical, physiological or behavioral characteristics of the Data Subject, which allow the identification or confirm the unique identification of the Data Subject, such as facial image or dactyloscopic data.

1. Application: This Privacy Policy sets out the principles governing our use of your Personal Information (as defined below). The terms of this Policy will apply to the User as soon as you first use our Digital Platforms. Should you wish to not continue to be bound by the terms of this Policy, please stop using our Digital Platforms now. For Users below 18 years, we encourage parents or guardian to read this Privacy Policy carefully. Information published on our Digital Platforms are in conformity with laws and regulations. Parental consent for the collection, use and sharing of personal information is required on our Digital Platforms.

2. Collected Information: All information voluntarily provided by the User at the time of registration on the Digital Platforms that includes the User’s photos, personal contact details, personal information etc. shall be construed as “Personal Information”.

This is your information that you provide us directly when you interact with us. This will be provided to us by filling out the form on our Digital Platforms corresponded with us via phone, digital, and/or handed in person. It includes personal information necessary to register to the Digital Platforms, fill the survey, email newsletter, or subscribe to any of the services we provide via our Digital Platforms. It also includes information shared when you post on social media about our Digital Platforms, submit a query, report feedback about or a problem within our Digital Platforms which you may encounter when submitting, creating, posting, or uploading of your content or any of the other Interactive Services.

This is information we receive about you from third parties that we work closely with to provide, promote, and improve our services. These third parties include business partners, vendors who assist in technical and payment services, reward partners, advertising networks, analytics providers, and search information providers or information received if you sign-up from other Websites or Digital Platforms.

Received Information from Other Users:

Content posted about you by other users on our Digital Platforms such as photos, reviews, comments etc. We do not control information or content that others have copied out of our Digital Platforms.

3. Confidentiality: We may share your personal data with affiliated companies with which we have partnered to allow you to integrate their services into our own services, and with trusted third-party partners as necessary for them to perform services on our behalf, such as: Payment processors; Serving advertisements; Reward partners, Conducting contests or surveys; Performing analysis of our services and customers demographics; Communicating with you, such as by way of email, messages or survey delivery; and/or Customer relationship management.

We may provide aggregated information to our advertising agencies, partners and networks in the form of hashed information or device identifiers, we do not disclose information such as your name, your contacts or other identifying personal information. Such information will be used to serve us and other business advertisements, interest-based advertising and to evaluate the effectiveness of our advertisements. To opt-out of the use of your information for this purpose, please send a request as provided under the Contact Us section (or send an email to [email protected]).

We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. We reserve the right to use, disclose and transfer your personal or non-personal data with our partners, advertisers and other third parties at our discretion.

Other Users

This states that the other users on our Digital Platforms are able to review, comment, like and save your uploaded, posted or created contents, also they can message/contact you or follow your profile and activities in a manner that is in line with our User Agreement and Privacy Policy. This is subject to your profile and privacy settings, as you can either enable or disable the public display of your content or limit the ability of other users to contact or follow your profile. On the other hand, other users will be notified if you review, react, message or save any of their contents or follow their profile. Those visitors who are not registered in any Digital Platforms would still view certain contents on the Digital Platforms won’t be able to interact with registered users.

Corporate Affiliates and Business Transfers

We may share information from or about you with (a) joint ventures or other companies in the Dr. Earth group, or (b) a potential or actual acquirer, successor, or assignee as part of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in bankruptcy or similar proceedings). In these cases, their use will be subject to this Privacy Policy.

Compliance with legal, regulatory and law enforcement requests:

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities or law enforcement requirements. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, reputation, property or that of our users, visitors, affiliates or the public or to comply with a judicial proceeding, court order, or similar legal process served on us or our Digital Platforms, or to enforce our agreements with you. We will take reasonable steps to ensure that we only collect that personal information that is relevant for the purposes for which it is to be used. Furthermore, we will not process your personal information in a way that is incompatible with these purposes.

4. Storage: Data we collect may be stored outside the Middle East. You agree to transfer, storage and processing of data, authorize personnel to access data and send relevant information when new listings/products are posted on the Digital Platforms.

5. Security: Once a User is registered with us, their account is password protected for security and privacy. We endeavor to take reasonable steps to preserve the integrity and security of User’s Personal Information against unauthorized access, disclosure, reproduction or amendment. However, in the event of an unauthorized disclosure, we shall not be responsible or liable for any damages (moral or financial) caused due to such disclosure. In using the Digital Platforms, the User accepts the inherent security implications of data transmission over the internet, and also agrees that the User will not hold us responsible for any breach of security.

6. Non-Personal Information: We may also collect certain non-personal information from the User on their visit to the Digital Platforms such as information about User’s operating system, browser type, the URL of the web sites visited, their internet service provider and IP Address. This information is used to improve the Digital Platforms’ functionality, contents and performance. We may in the future also share such non-personal information with third party service providers to measure the overall effectiveness of our online advertising, content, programming and for other bonafide purposes, as we may desire. By usage of our Digital Platforms, the User expressly permits us to access such non-personal information for one or more purposes deemed fit by it.

7. Payment and Rewards Data: Debit, Credit Card payments and Rewards through Earth$oins are processed by a third-party service provider who will have access to the information. We shall not be held responsible for any information provided to the third party service provider, as you will agree to terms and conditions directly with them. Dr. Earth does not save Debit / Credit card numbers.

8. Cookies: Similar to other commercial web sites, our Digital Platforms utilizes standard technology called “Cookies” and web server logs to collect information about how the Digital Platforms is used. This information is collected on an aggregate basis. None of this information can be associated with the User of our Digital Platforms.

9. Governing Law: This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates.

10.Review of the Privacy Policy: We may review and update this Privacy Policy on a periodical basis. As a User, it is your responsibility to check the policy without us notifying you.

11. Third Party Sites: The User’s browsing and interaction on any third party Digital Platforms including those that have a link on ours are subject to such third party’s rules and policies. We shall not be held liable for any unauthorized access of the User’s Personal Information through the use of such third party’s digital platforms.

12. Severability: Each of the provisions contained in this Privacy Policy shall be severable, and the unenforceability of one shall not affect the enforceability of any others or of the remainder of this Privacy Policy.

13. No Waiver: No failure or delay in enforcing any right or remedy in this Privacy Policy shall be construed as a waiver of any future exercise of such right or remedy.

14. Data Retention: We retain personal data only for as long as necessary to provide services you have requested for a variety of legitimate legal or business purposes. These retention periods might include:

those mandated by law, contract or similar obligations applicable to our business operations;
for preserving, resolving, defending or enforcing our legal/contractual rights; or
needed to maintain adequate and accurate business and financial records.

When you make changes to your content such as updates, deletions, revisions, or modifications, we may maintain copies of this information for our business records.

In the event your account is deactivated, your previously uploaded, created, posted and other content may still be available on our Digital Platforms in line with the applicable law and Dr. Earth’s User Agreement. We will retain de-identified information after your account is deleted.

Information you have shared with others and provided to your own account and or profile will remain visible even after your account has been deactivated or deleted.

15. Acceptance of the Policy: You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Digital Platforms and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Digital Platforms and Services.

16. Termination: We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach this Policy. Upon termination, your right to use the Service will cease immediately.

17. Communication: We send messages and/or information of the services and other related matters to keep the users aware, these communications will be sent via Email, SMS, and other Messengers you may receive communication through the Services, including messages. When signing up for the Services, you will receive a welcome message and ways to communicate with us, and or stop receiving our future communications.

18. Contact us: If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to [email protected]. To unsubscribe to emails and SMS, send an email to [email protected].

19. Language: If these Terms are translated into any other language and there is a discrepancy between the English text and the text of the other language, the English text version will prevail.